People-based Industries: Working with Human Factors
The oil and gas industry relies on some of the most sophisticated scientific and engineering software technology and modeling tools, but because workflows are still the responsibility of the individual, human factors remain a significant challenge. OVS Group has studied this situation carefully, and we are uncovering relevant data.
“Human factors are behaviors that can lead to the loss of standards of consistently reliable human performance. In oil and gas, human performance is relied on as part of an organization’s defenses against process safety and operational risk incidents. Human factors are, therefore, a critical factor for E&P.”
For example, the oil and gas industry is looking very closely at safety processes and procedures as well as the causes of related incidents. Perhaps not surprisingly, human error is identified as a root cause of safety related accidents and incidents in 60% to 80% of cases.
Like oil and gas, the maritime industry has many processes and workflows dependent on human intervention or control. There are machines controlled by software programmed into a computer but a person is required to operate the computer. A human error means the entire system fails. Consider this statistic:
“… studies were aimed at finding out root causes of these (marine safety) accidents in a bid to improve maritime security. The results indicated that in most cases (almost 96%) the reason for maritime accidents was human error.”
Although published oil and gas data on this subject is rather limited, here are two operational examples that help illustrate the problem. Data on electric submersible pump run life found that 50% of lost run life is a result of human factors. Another study finds that human factors were the root cause of many performance degradations in shale plays.
Human factors are at the center of safety issues, shortened pump run life, and poor well performance in shale. In fact, human factors are an issue in any manual workflow. The application of data integration and automation can mitigate many of the issues related to human factors.
The One Virtual Source solution addresses human factors.
One Virtual Source minimizes human factors by consistently delivering reliable performance and standardized solutions that can be used to support an organization’s goals of safety, reduced risk, and optimized asset performance.
One Virtual Source connects to the data required to deliver operational intelligence and situational awareness. It handles routine tasks and applies asset specific rules while it constantly watches your operations. The software takes into account how your people interact with it and closes gaps in engineering and design through process automation.
Once connected, the data is available to you through visualization and automated workflows that match your organization’s processes, significantly improving you team’s performance and collaboration. Adding new tools or integrating existing tools into the solution is fast and easy. One Virtual Source frees you from the expensive and chaotic task of manually managing workflows.
Automated workflows help you eliminate errors, reduce risk and make business intelligence readily available to anyone who needs it. With fewer data management requirements, engineering and operational personnel are free to concentrate on optimizing performance.